Website PHIPA Compliance guide Designed by marketers and privacy advisors.
Available Now!
What's inside:
This guide was built for healthcare teams who need clear answers and straightforward action items.
- A plain-language breakdown of key clauses as they apply to websites
- Step-by-step guidance for securing forms and third-party tools
- A checklist of common digital risks (and how to fix them)
- Website-specific implementation tips
- Bonus: A one-page overview of how data moves through a practice
Is Your Website PHIPA Compliant? Most Aren’t. This Free Guide Can Help
A practical, step-by-step resource for Ontario healthcare providers to improve PHIPA compliance across websites.

Where Healthcare Practices Get Caught Off Guard
While working with healthcare practices across Ontario, we kept encountering a quiet but widespread issue: healthcare teams often assume that a privacy policy or secure server means they’re PHIPA compliant. But it’s not that simple.
Many contact forms aren’t encrypted. Submissions go to inboxes accessible by internal/external IT teams, web developers, or marketing staff. This exposes patient information in ways that go unnoticed until it’s too late.
PHIPA Compliance Extends Beyond the Front Desk
PHIPA compliance isn’t just about documentation. It applies to the digital tools your team uses every day. This includes the forms on your site, the vendors you hire, and the way personal health information is handled online.
There hasn’t been a clear, practical guide for how to ensure these areas are secure. So we took the initiative and created one.
Built for Ontario Healthcare Practices
We reviewed PHIPA legislation, spoke with privacy advisors, and aligned this guide with current regulatory expectations in Ontario. It’s grounded in real conversations and real situations. Not theory.
Disclaimer
This guide is educational in nature and does not replace legal advice. For advice specific to your clinic or practice, we strongly recommend consulting a qualified legal professional. If you'd like to be placed in contact with a privacy advisor, contact us and we'll provide a referral.
Who It’s For This guide is for
- Clinic owners and operators
- Practice managers
- Compliance leads
- Internal IT or marketing teams working in healthcare
- External IT or marketing teams working in healthcare
If your website collects, stores, or even touches personal health information, this is a must-read.
FRequently asked questions
Was This Guide Created by Lawyers?
No. It was created by a marketing team with real world experience supporting Ontario clinics with both compliance and digital infrastructure, working in collaboration with privacy consultants and former privacy lawyers. We still recommend legal review.
We Already Have a Privacy Policy-Isn’t That Enough?
Not quite. PHIPA compliance involves your systems, vendors, and handling of patient data online. This guide helps fill in the gaps.
Can My Internal IT or Marketing Team Use This?
Absolutely. It’s written to be practical and collaborative, so you can get your whole team on the same page.
Is It Really Free?
Yes. No cost whatsoever. Just click and download.