Below you will find common questions that our customers have asked. If the answer you require is not on this page, please send us an email via our Contact Us page.
What do you do?
In short, we help businesses of all sizes do three specific things by providing unique tried and tested solutions and services.
We help businesses:
- Increase their brand awareness and authority online and offline.
- Acquire new customers by developing unique customer experiences.
- Establish and nurture long-term relationships with their already existing customer base, as well as potential customers who have already expressed interest.
What industries do you specialize in?
Food, Retail, Real Estate, Education, Hospitality, Health and Fitness, Online Coaches and E-commerce, Medical, Construction and Lifestyle Products.
Do you guarantee an increase in revenue?
We do not make guarantees on the results of our services. We do our work to the best of our abilities, but since there will always be factors out of our control, we cannot guarantee any results.
How many of your clients reach their goals?
Unfortunately, we are not able to disclose specific details about our clients business ventures as we honour confidentiality agreements in full.
What we can tell you is that most of our clients surpass any and all goals they have set when working with us.
You can also view different client testimonials on our website, Facebook Page and Google Reviews.
What are your payment terms?
Each of our services has its own payment requirements. Some are hourly, others are paid in intervals, and others are paid upon job completion. There are exceptions where we will require funds up-front. If travel is required, or if there are necessary expenses required in order to commence working on your project, that will also need to be paid upfront.
I am located in a different country, can I still use your services?
Yes, of course! We are more than happy to extend our services to anyone in need of our services. If it’s convenient we will arrange video meetings and/or phone calls to initiate the process, and if required you can transport one of our advisors to you.
Do I truly need a business plan?
It is advised for anyone running a business. Business plans are a detailed document and can serve as a day-to-day roadmap of all operations. If looking to raise capital from investors, it is also a necessity to provide an attractive business plan that outlines progress and projections. A more direct answer to the question is a simple yes, you truly need a business plan.
Do you ever invest in your clients?
No, we are not in the business of investing. Under extremely rare circumstances we may be open to providing our services for equity, but financial investment is not our area of operation.
Why should we hire consultants to write our business plans instead of doing it ourselves?
Our consultants have access to thorough tools for developing a practical and effective business plan. Even someone with strong work ethic and above average understanding may not be aware of all the right questions to ask without such guidance. Rather than being dealt with head on, this could leave some areas of importance in need of consideration .
Will you agree with everything I say?
It is not likely that we will agree with everything you say. Our consultants are trained to think outside the box you think inside of, and are here to guide you and provide innovative ideas that have not previously been considered.
What is your refund policy?
We do not provide a refund for services that have already begun. With products we sell, Elevated Business Solutions retains the right to decide what level of usage warrants declining a refund. With regard to our services, we do not refund payment given in advance for project-related expenses, or payment provided for hourly rates. If a project is halted after it has begun, Elevated Business Solutions is to be paid for the portion of the work that has already been completed by such time.
Will you sign a non-disclosure agreement?
We encourage all clients to bring forth a non-disclosure agreement for us to sign, but we will likely make alterations and/or additions before mutually agreeing to sign any contracts with our clients. Elevated Business Solutions reserves the right to refuse work if we feel our interests are not adequately protected in any documents or contracts provided by either party in relation to a given project.
Can I outsource some of my business tasks to you long-term?
Absolutely. We actually encourage you to do so, so that we can continue to provide quality work that will drive results short and long-term.
You can outsource:
• Social Media Management and Content Creation
• Email Marketing
• Online Paid Advertising
• Website Management
• Editing of documents