Frequently asked questions

In short, we help businesses:

1. Create highly engaging and unique online customer experiences that builds customer relations, strengthens brand awareness and loyalty, as well as increase sales.

2. Establish and nurture long-term relationships with an existing customer base and potential customers who have already expressed interest.

3. Create high-quality content and branding assets for multiple platforms

4. We seek out and engage potential and existing customers to make it known that they are valued and cared for.

Though we are an Ottawa-based business, we  serve clients all over North and South America.

Unfortunately, we are unable to disclose specific details about our clients’ business ventures as we honour confidentiality agreements in full.

What we can tell you is that many of our clients surpass the goals they have set when working with us.

We encourage all clients to bring forth a non-disclosure agreement for us to sign.

We reserve the right to refuse work if we feel our interests are not adequately protected in any documents or contracts provided by either party in relation to a given project.

Due to the nature of our services we can’t promise specific results, in fact, no body can. We can however promise you’ll be satisfied and that your business will benefit from our work.

Yes. We have fluent and native-speaking French and Spanish translators who translate blogs, social media posts and captions, websites, video scripts, transcriptions and presentations. In the event you require a language our team cannot provide, we will source a professional translator.

Our team has experience working within a variety of verticles which includes Food, Retail, Real Estate, Education, Hospitality, Health and Fitness, Online Coaches and E-commerce, Medical, Construction and Lifestyle Products.

Though we are quite confident that you will be more than happy with our work, we do not provide refunds for services that have already begun.

Elevated Business Solutions retains the right to decide what level of usage warrants declining a refund.

With regard to our services, we do not refund payments given in advance for project-related expenses or payments provided for hourly rates or software use.

If a project is halted after it has started, Elevated Business Solutions is to be paid for the portion of the work that has already been completed by such time.

Absolutely.

You can outsource:

• Social Media Management & Content Creation
• Blog Writing
• Graphic Design
• Photography
• Videography
• Email Marketing
• Website Management
• Editing of documents
+ more.

Of course. It is an absolute requirement for some of our clients. Should our current coverage not be sufficient to your project size we will increase our insurance policy.

Yes. We built our company to be able to scale with our client’s needs. Whether you’re a small business or a large enterprise, we have the ability to deliver high-quality, engaging content. We’ve also developed unique content distribution methods to ensure that multi-location businesses can deliver personalized content for each of their locations.